For those who are ever passing through New York, B&H is a photographic store that is as good as anything in the world. It's scale gets bigger each time we go. This afternoon they had 62, yes 62, staff working behind the counter giving advice and selling kit. The shop has some sort of conveyor system which takes goods from a warehouse, to the customer for checking, then to the exit where the kit is given to you [after you pay]. At about 3pm we counted 24 customers a minute being serviced. That is well over a thousand an hour. Despite all this speed, the service is good, the staff we met knew their stuff and we left very satisified.
We were only buying some small items of kit for our Uganda and Rwanda expedittion including Kata waterproof camera covers in case it is raining when we get to the Gorillas!
Julie and Adam
B&H New York - 3 February 2008
